What Our Customers Say About Us

I worked with Heather Bessert as my mortgage loan officer and had a wonderful positive experience. As a first-time homebuyer, I had plenty of questions and felt the weight of decisions that I'd be responsible for over the long term. It was important to me not just to move quickly, but wisely and well-informed. Heather was exceptional at guiding me through the processe and she focused on helping me achieve outcomes that aligned with my goals. She made sure I was never left in the dark. Her team was organized, responsive and highly communicative. I genuinely felt she advocated for me and her approach gave me confidence as I moved through the process. There was a hiccup where I made a mistake on the paperwork but Heather and her team handled it professionally and timelines were met. Shopping and applying for loans can feel super intimidating but I felt truly supported. I recommend Heather for anyone exploring financing options :)

I work with Fernando for more than 10 years trusting him my clients. I always have an amazing experience with him and his team. The customer service was top-notch, and the loan product exceeded my client's expectations. I highly recommend him to anyone looking for quality products and excellent service.

Fernando is truly one of the best loan officers in the entire DMV area. I’ve worked with him on several real estate transactions, and he consistently goes above and beyond for his clients. His work ethic is unmatched — he’s responsive, thorough, and always offers smart, strategic advice that makes a real difference in the outcome of a deal. He provides true red-carpet service from start to finish, and you can tell he genuinely cares about helping people feel confident and supported throughout the lending process. Every time I’ve partnered with him, he’s delivered exceptional results. Highly recommend Fernando to anyone needing a loan officer who’s trustworthy, knowledgeable, and dedicated at the highest level.

Fernando and his team at GNB made the mortgage refinancing process go like clockwork. Fernando was with us every step with advice and counsel and was a pleasure to deal with: courteous, professional, prompt. Highly recommended!

After more than 13 years working side by side with the sales and operation teams, I can confidently say that what truly sets us apart is our unwavering commitment to customer service. Every client is more than just a transaction — they’re part of our GNB family. From the very first conversation to closing day, we take pride in providing a personalized, transparent, and stress-free experience. Our team works seamlessly together, sharing a common goal: to guide our clients through one of life’s biggest milestones with expertise, integrity, and care. Whether it’s answering late-night questions, navigating unique situations, or celebrating with clients when they get the keys to their new home — we’re fully invested in every step of the journey. I feel incredibly proud to be part of a team that leads with heart and consistently delivers exceptional service. At GNB Mortgage, we don’t just help people buy homes — we help them build their future.

Excellent service and very competitive rates! Thanks for all your help!

Fernando Marquez's professionalism and ability to bring solutions for our needs has been amazing.

Fernando Marquez at GNB has been a lifesaver! I have been working as a real estate agent for 20+ years and his attention to detail, response time and honesty is unbeatable. My clients have gone from thinking their lenders were giving them good deals to immediately switching over to Fernando once he showed them even better financing options. It makes my job that much easier to know my clients are getting fantastic loan programs, great service and knowledge about the best loans for them, and an ease to close with no hiccups. I wish I could give more than 5 stars!